The following information and contact details are for key services and crisis support if you live in Hackney and need urgent support.

Please use the relevant service details provided to make contact with the relevant service.

 

Social Care and Safeguarding

If you are concerned a child is in immediate danger call the Police on 999

 

Hackney Multi-Agency Safeguarding Hub (MASH)

https://www.hackneylocaloffer.co.uk/kb5/hackney/localoffer/service.page?id=_B7Bm1XBLBM

Safeguarding and social care queries about children in Hackney can be raised through

Hackney’s Children and Families MASH.

Email: MASH@hackney.gov.uk

Phone: 0208 356 5500

Disabled Children’s Social Care (DCS)

https://www.hackneylocaloffer.co.uk/kb5/hackney/localoffer/service.page?id=o5R-Ki0oP2I

The route to an assessment via DCS is through MASH (Multi-Agency Safeguarding Hub) who triage referrals to the correct service. MASH officers understand asking for help if you have a disabled child or young person is often unrelated to safeguarding concerns and will tirage to DCS as appropriate.

Phone: 020 8356 6789 OR 020 8356 4865
Duty Line: 0208356 6789 9 am to 5 pm
Email: MASH@hackney.gov.uk

Adult Safeguarding for over 18’s.

If you are concerned an adult is in immediate danger call the Police on 999

 

Information and Access Team – Adult Social Care

 

https://www.hackneylocaloffer.co.uk/kb5/hackney/localoffer/service.page?id=MgQ-mBO5fC8

 

Information and Access Team (IAT) is a “front door” service for Adult Social Care. The service provides information and advice on Adult Social Care services and related issues to the public and other professionals. All referrals including self-referrals can be made using the online referral form listed on Hackney Council’s adult services web page.

If you need help to complete this form please call 020 8356 6262 for support.

Emergency Duty Team – Adults Social Care

Out of hours contact the Emergency Duty Team 5 pm – 9 am and weekends
Phone: 0208 356 2710
Email: emergency.duty@hackney.gov.uk

 

Autism Advice Session

https://www.hackneylocaloffer.co.uk/kb5/hackney/localoffer/service.page?id=h_SAn-4h5-A

Specialist autism advice session for or on behalf of young people aged 16 and over who live or work in Hackney. Bookable time slots on Wednesdays from 9:30 to 12:30. Phone or WhatsApp options are available if preferred

To book a space phone or email kadine.james@hackney.gov.uk

Phone, SMS, or WhatsApp: 07858681387

If you feel unable to attend a face-to-face meeting we can also facilitate a text/chat-based meeting, a phone call, or a virtual meeting.

Integrated Learning Disabilities Service (ILDS)

https://www.hackneylocaloffer.co.uk/kb5/hackney/localoffer/service.page?id=A-79IfWqdZM

Specialist services for adults over 18 years of age who have an eligible learning disability ( this will be assessed by the service if you do not have medical evidence already). The team includes professionals from different Health and Social Care services.

Phone: 020 8356 7444

Email: learningdisabilitiesduty@hackney.gov.uk